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Stevo's Toys | ||
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FAQ |
Welcome To
Stevo's Toys
FAQ
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FREQUENTLY ASKED QUESTIONS!
How much is shipping?
As it says on my site... FREE SHIPPING on ALL orders $50.00 and over
$4.00 DOMESTIC SHIPPING on order under $50
$5.00 INTERNATIONAL SHIPPING on order under $50 Some items may have shipping excepetions, but will be clearly noted in the item description.If your shipping comes up VERY HIGH, like $21.50, it is incorrect.... for some reason I keep getting paypal glitches that randomly charging $21.50 shipping.... this is incorrect...I will correct it with a refund.THE HORSES HAVE SPECIAL SHIPPING RULES, they cost ME from $10 -15 to ship, I am only charging $5 to ship them...
How much is shipping to MY country?
As it says on my site... FREE SHIPPING On orders $50 or more, $5.00 shipping on orders UNDER $50 no matter where you live. Some items may have shipping excepetions, but will be clearly noted in the item description.If your shipping comes up VERY HIGH, like $21.50, it is incorrect.... for some reason I keep getting paypal glitches that randomly charging $21.50 shipping.... this is incorrect...I will correct it with a refund.THE HORSES HAVE SPECIAL SHIPPING RULES, they cost ME from $10 -15 to ship, I am only charging $5 to ship them...
SPECIAL SHIPPING REQUESTS MAY COST MORE.... if it MUST be air or certified, or something beyond parcel post or first class, email me.
Can you email me to let me know my order has been mailed?
Sorry! I really can't. I get, and read and answer about 300 emails a day... many are inquiries that I respond to, I spend WAY too much time in email.... If you think its taking too long, email me, I can give you an update.... but I can't email you to let you know it shipped unless you email me.
What action figure will 1:6 belts and hats fit?
I can make them to fit ANY 1:6 action figure... if you don't specify, they will be on the larger size, to fit GI Joes, Dragon, Sideshow etc... if you want them to fit the smaller waisted figures like Johnny West, please let me know...if they are extra large, I can do that too, if you let me know...
It never hurts to drop me an email to specify who it should fit....
Can you give me a discount if I order a LOT of stuff?
No, sorry, I can't, I don't get this stuff out of a box from China... I make it all, and I have a very slim profit margin, it's like minimum wage... I hand make everything when its ordered from the best materials I can find. If I could, ya... I would love to give discounts, but hey... I offer free shipping on orders $50 and up..
Will this item fit ME, or My child for a Halloween costume?
No, most of these items are in 1:6 scale, which is pretty tiny, they are designed to be accessories for 12 inch tall action fgures. 1:8 and 1:9 scale items are also available, and even smaller. They will not fit you either.
Do any of your replicas fire caps?
No. These are TINY 1:6 scale non working toys. They will not fire bullets, blanks or flares either!
Can you make this item in 1:1 scale?
No, I work in 1:6, 1:8, 1:9 and SOMETIMES 1:12 scale. Sorry!
What does 1:6 scale mean?
Little.... very small...
The generally accepted definiton of 1:6 scale is:
1 foot Equals 6 Feet.
Meaning a 1 foot tall toy man is a representation of a 6 foot tall real man. Real people are considered to be 1:1 scale.
How long will it take to get my order?
I do all work in the order in which it is received to be fair. I LOVE to get an order turned around in 1 week... usually 2 weeks is more realistic, depending on how many orders are in front of yours, it may take longer. Lately it has been taking up to 4 weeks. I hate it that I am so far behindf. BUT May and June 08 were VERY HIGH VOLUME of orders, and we moved in June, so I am behind. I try to make each order as quickly as I can without sacrificing quality. I want you to get the best item I can possibly make.
Do you do custom orders?
Yes, thats what I do best. I can make just about any leather and metal gun rig or felt hat I can get a picture of. I work best from photographs, but I can often work from a very detailed description. Contact me, stevo@stevostoy.com
Do you make this stuff?
Yes, all day, every day. With the exception of a few item, I make everything I sell.... (I don't make Boots, or the economy spurs that come with the boots or the clothes) My goal is the make the absolute most realistic and authentic 1:6 gear at the most fair price possible...
What if there is a problem with my item?
Too big? Too small? Wrong color? Dont like it?
Contact me, stevo@stevostoy.com and I will do my level best to fix it...If the customer ain't happy, I aint happy!!
What materials do you use?
I use premium tooling calfskin for my gun rigs.
I use real wool blend felt for my hats.
I use lead free pewter alloy for my guns.
Stevo, will you put a picture of my figure in your site GALLERY?
Heck yeah!! I LOVE to get pics of your custom work wearing my gear!! It needs to be a clear photo, in JPG format, I will probably edit it somewhat, either cropping or brightening it. No nudity, no profanity... look at the other stuff in the gallery and you will get the idea.
Are you still doing blacksmithing?
No, due to a medical issue I had to stop hammering about 4 years ago. I sold all my tools. MY arm still hurts.
I don't see my question here!
Contact me, stevo@stevostoy.com
Email me at stevo@stevostoys.com and I will do my best to answer your questions!